Crans-Montana Fire Victims Gain Free Psychological Support Hotline
A dedicated hotline has been launched to provide psychological support following the fire disaster in Crans-Montana VS. The service offers free, professional help to victims, their relatives, and emergency responders affected by the incident.
The hotline, operated by the psychiatric emergency outpatient clinic at Spitalzentrum Oberwallis, can be reached at 027 604 35 50 on working days. Calls are free, and trained specialists—including psychologists, psychiatrists, and child psychiatrists—are available to listen, advise, and direct callers to the most appropriate care.
Financial concerns should not prevent anyone from seeking help. Basic health insurance or the Victim Assistance Act (OHG) can cover the costs of psychological or psychiatric treatment. For those facing economic hardship, alternative solutions can be arranged to ensure access to necessary support.
The service aims to assist all those impacted by the fire, including survivors, families, and emergency personnel. By offering both immediate guidance and long-term care options, the initiative ensures that psychological support remains accessible to everyone in need.
